ICICI Bank
Indian private sector bank

ICICI Bank Limited
FormerlyIndustrial Credit and Investment Corporation of India
Company typePrivate
ISININE090A01021
IndustryFinancial services
Founded5 January 1955; 71 years ago (1955-01-05)
Headquarters
Mumbai, Maharashtra, India
(corporate office)
Vadodara, Gujarat, India
(registered office)
Number of locations
7,246 [1] (September 2025)
Area served
Worldwide
Key people

Pradeep Kumar Sinha
(Part-time Chairman)[2]
Sandeep Bakhshi
(MD & CEO)
Products
RevenueIncrease ₹2.946 trillion (US$35 billion)[3] (2025)
Increase ₹777.59 billion (US$9.2 billion)[3] (2025)
Increase ₹510.29 billion (US$6.0 billion)[3] (2025)
Total assetsIncrease ₹21.182 trillion (US$250 billion)[4] (2025)
Total equityIncrease ₹3.104 trillion (US$37 billion)[4] (2025)
Number of employees
Decrease 129,177 (2025)[5]
SubsidiariesICICI Prudential Life Insurance[6]
ICICI Prudential Mutual Fund
ICICI Lombard[7]
ICICI Securities[8]
ICICI Direct[9]
ICICI Home Finance Company i-Process
Capital ratioTier 1 16.97% (2022)[10]
Rating
Websiteicici.bank.in

ICICI Bank Limited is an Indian multinational bank and financial services company. headquartered in Mumbai with a registered office in Vadodara. It offers services to corporate and retail customers, and has subsidiaries for investment banking, life and non-life insurance, venture capital, and asset management.

ICICI Bank has a network of 7,246 branches and 10,610 ATMs across India.[12] It also has a presence in 11 countries.[13] The bank has subsidiaries in the United Kingdom and Canada; branches in United States, Singapore, Bahrain, Hong Kong, Qatar, Oman, Dubai International Finance Centre, China[14] and South Africa;[15] as well as representative offices in United Arab Emirates, Bangladesh, Malaysia and Indonesia. The company's UK subsidiary has also established branches in Belgium and Germany.[16] The Reserve Bank of India (RBI) has identified the State Bank of India, HDFC Bank, and ICICI Bank as domestic systemically important banks (D-SIBs), which are often referred to as banks that are "too big to fail".[17][18]

History

The Industrial Credit and Investment Corporation of India (ICICI) was a government institution established on 5 January 1955 and Sir Arcot Ramasamy Mudaliar was elected as the first Chairman of ICICI Ltd. It was structured as a joint-venture of the World Bank, India's public-sector banks and public-sector insurance companies to provide project financing to Indian industry.[19][20] ICICI Bank was established by ICICI as a wholly owned subsidiary in 1994 in Vadodara. The bank was founded as the Industrial Credit and Investment Corporation of India Bank, before it changed its name to ICICI Bank. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank.[21] The merger of parent ICICI Ltd. into its subsidiary ICICI Bank led to privatization.

In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group, offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. ICICI Bank launched Internet Banking operations in 1998.[22]

ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in 1998, followed by an equity offering in the form of American depositary receipts on the NYSE in 2000.[23] ICICI Bank acquired the Bank of Madura Limited in an all-stock deal in 2001 and sold additional stakes to institutional investors during 2001–02.[24] In 1999, ICICI become the first Indian company and the first bank or a financial institution from non-Japan Asia to be listed on the NYSE.[25]

ICICI, ICICI Bank, and ICICI subsidiaries ICICI Personal Financial Services Limited and ICICI Capital Services Limited merged in a reverse merger in 2002.[26] During the 2008 financial crisis, customers rushed to ICICI ATMs and branches in some locations due to rumours of bank failure. The Reserve Bank of India issued a clarification on the financial strength of ICICI Bank to dispel the rumours.[27]

In 2015, ICICI unveiled an outward remittance platform called Money2World for online outward remittance transactions for non-ICICI and ICICI customers.[28][29]

In March 2020, the board of ICICI Bank Ltd. approved an investment of ₹10 billion (US$120 million) in Yes Bank, resulting in a 5% ownership interest in Yes Bank.[citation needed]

ICICI Bank office in Financial District, Hyderabad.

Acquisitions

  • 1996: ICICI Ltd. A financial institution with headquarters in Mumbai[30]
  • 1997: ITC Classic Finance. Incorporated in 1986, ITC Classic was a non-bank financial firm that engaged in hire, purchase and leasing operations. At the time of being acquired, ITC Classic had eight offices, 26 outlets and 700 brokers.[31]
  • 1997: SCICI (Shipping Credit and Investment Corporation of India)[32]
  • 1998: Anagram (ENAGRAM) Finance. Anagram had a network of some 50 branches in Gujarat, Rajasthan, and Maharashtra that were primarily engaged in the retail financing of cars and trucks. It also had some 250,000 depositors.[33]
  • 2001: Bank of Madura[34]
  • 2002: The Darjeeling and Shimla branches of Grindlays Bank[35]
  • 2005: Investitsionno-Kreditny Bank (IKB), a Russian bank[36]
  • 2007: Sangli Bank. Sangli Bank was a private sector unlisted bank, founded in 1916, and 30% owned by the Bahte family. Its headquarters were in Sangli in Maharashtra, and it had 198 branches. It had 158 in Maharashtra and 31 in Karnataka, and others in Gujarat, Andhra Pradesh, Tamil Nadu, Goa, and Delhi. Its branches were relatively evenly split between metropolitan areas and rural or semi-urban areas.[37]
  • 2010: The Bank of Rajasthan (BOR) was acquired by the ICICI Bank in 2010 for ₹30 billion (US$350 million). Reserve Bank of India was critical of BOR's promoters not reducing their holdings in the company. BOR has since been merged with ICICI Bank.[30]

Role in Indian financial infrastructure

ICICI Bank has contributed to the setting up of a number of Indian institutions to establish financial infrastructure in the country over the years:

  • In 1992, India's leading financial institutions, including ICICI Ltd., promoted the National Stock Exchange of India on behalf of the Government of India to establish a nationwide trading facility for equities, debt instruments, and hybrids, ensuring equal access to investors across the country through an appropriate communication network.[38]
  • In 1987, ICICI Ltd along with UTI set up CRISIL as India's first professional credit rating agency.[39]
  • NCDEX (National Commodities and Derivatives EXchange) was set up in 2003, by ICICI Bank Ltd, LIC, NABARD, NSE, Canara Bank, CRISIL, Goldman Sachs, Indian Farmers Fertiliser Cooperative Limited (IFFCO) and Punjab National Bank.[40]
  • ICICI Bank facilitated the setting up of "FINO Cross Link to Case Link Study" in 2006, as a company that would provide technology solutions and services to reach the underserved and underbanked population of the country. Using technologies like smart cards, biometrics and a basket of support services, FINO enables financial institutions to conceptualise, develop and operationalise projects to support sector initiatives in microfinance and livelihoods.[41]
  • Entrepreneurship Development Institute of India (EDII), was set up in 1983, by the erstwhile apex financial institutions like IDBI, ICICI, IFCI and SBI with the support of the Government of Gujarat as a national resource organisation committed to entrepreneurship development, education, training and research.[42]
  • North Eastern Development Finance Corporation Ltd. (NEDFi)[43] was promoted by national-level financial institutions like ICICI Ltd in 1995 at Guwahati, Assam for the development of industries, infrastructure, animal husbandry, agri-horticulture plantation, medicinal plants, sericulture, aquaculture, poultry and dairy in the North Eastern states of India.[44]
  • Following the enactment of the Securitisation Act in 2002, ICICI Bank, together with other institutions, set up Asset Reconstruction Company India Limited (ARCIL) in 2003. ARCIL was established to acquire non-performing assets (NPAs) from financial institutions and banks with a view to enhance the management of these assets and help in the maximisation of recovery.[45][46]
  • ICICI Bank helped establish India's first national credit bureau, Credit Information Bureau of India Limited (CIBIL), in 2000. CIBIL provides credit information reports to its members, containing the credit history of both commercial and consumer borrowers.[47]

Subsidiaries

ICICI Prudential Life Insurance

ICICI Lombard

ICICI Prudential Mutual Fund

ICICI Securities

ICICI Securities Limited was established in March 1995 as a wholly-owned subsidiary of ICICI Bank.[48][49] The company provides services in equity and derivatives trading, as well as research related to stock and commodity markets. Its retail broking platform, ICICI Direct, facilitates the distribution of third-party financial products, including mutual funds, insurance, fixed deposits, bonds, exchange-traded funds, and pension schemes.[50]

ICICI Bank Canada

ICICI Bank Canada
Company typeSubsidiary
IndustryFinancial services
Founded2003
Headquarters
Toronto, Ontario, Canada
Key people
Vikash Sharma (President and Chief Executive Officer)
ParentICICI Bank Limited
Websitewww.icicibank.ca

ICICI Bank Canada is a wholly owned subsidiary of ICICI Bank, whose corporate office is located in Toronto. Established in December 2003,[51] ICICI Bank Canada is a full-service direct bank with assets of about $6.5 billion as of 31 December 2019.[51] It is governed by Canada's Bank Act and operates under the supervision of the Office of the Superintendent of Financial Institutions.[52] The bank has seven branches in Canada.[51]

In November 2003, ICICI Bank Canada was established as a Schedule II (foreign-owned or -controlled) bank, and its head office and downtown Toronto branch was opened in December.[51] In 2008, the bank relocated its corporate office to the Don Valley Business Park in Toronto.

ICICI Bank Canada is a member of the Canadian Bankers Association (CBA);[53] a registered member with the Canada Deposit Insurance Corporation (CDIC),[54] a federal agency insuring deposits at all of Canada's chartered banks; Interac Association;[55] Cirrus Network; and The Exchange Network.[56]

ICICI Bank UK PLC

ICICI Bank UK PLC
Company typeSubsidiary
IndustryFinancial services
Founded2003
Headquarters
India 
ParentICICI Bank Limited
Websitewww.icicibank.co.uk

ICICI Bank UK PLC was incorporated in England and Wales on 11 February 2003, as a private company with the name ICICI Bank UK Ltd. It then became a public limited company on 30 October 2006.[57] Presently the Bank has seven branches[58] in the UK: one each in Birmingham, East Ham, Harrow, London, Manchester, Southall and Wembley.

The bank currently has seven branches in the UK. ICICI Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. It is covered by the Financial Services Compensation Scheme (FSCS). The bank has a long-term foreign currency credit rating of Baa1 from Moody's. On 31 March 2019, it had a capital adequacy ratio of 16.8%.[57]

Other regional subsidiaries

ICICI Bank also has operations in United States, Bahrain, Germany, Hong Kong, and China.[citation needed]

Controversies

Inhumane debt recovery methods

A number of cases were filed against ICICI Bank and its employees for using "brutal measures" in its recovery methods against loan payment defaulters and credit card payments, with allegations that the bank was using goons to recover the money and that the recovery agents exhibited "inappropriate" and, in some cases, "inhuman" behaviour. Incidents were reported wherein the defaulters were put to "public shame" by the recovery agents. In some cases, notes written by the bank's employees asking the defaulters to "sell everything in the house, including family members" were found. Some suicide notes reportedly spoke of the bank's recovery methods as the cause of the suicide. Subsequently, the bank faced legal cases and monetary penalties.[59][60]

Money laundering allegations

ICICI Bank was one of the leading Indian banks accused of facilitating money laundering in a sting operation conducted by the online magazine Cobrapost in 2013.[61][62] On 14 March 2013, Cobrapost released video footage from Operation Red Spider showing high-ranking officials and some employees of ICICI Bank agreeing to convert black money into white, an act in violation of Prevention of Money Laundering Act, 2002. The Government of India and Reserve Bank of India (RBI) ordered an inquiry following the exposé. On 15 March 2013, ICICI Bank suspended 18 employees, pending inquiry.[63][64][65] On 11 April 2013, the Deputy Governor of RBI, Harun Rashid Khan reportedly said that the central bank was initiating action against ICICI Bank in connection with allegations of money laundering.[66][67]

Chanda Kochhar fraud case

On 4 October 2018, Chanda Kochhar stepped down as MD and CEO of ICICI Bank following allegations of corruption.[68] In January 2019, based on the report of an enquiry panel headed by Justice Srikrishna, the bank board terminated her employment, and asked for a claw back of bonuses and benefits.[69] In 2020, the Enforcement Directorate provisionally seized assets and shares belonging to Chanda Kochhar worth more than ₹78 crore (US$11.08 million), in relation to the ICICI bank loan case.[70]

See also

References

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Further reading

  • Praveen, Suthrum; Krishnan, M.S. (2010). ICICI Bank (B) Going Global – Going Rural!. William Davidson Institute At The University of Michigan. ISBN 9781616741877.
  • Chandani, Arti; Mehta, Mita; Chandrasekaran, K.B. (14 July 2014). "A Working Paper on the Impact of Gender of Leader on the Financial Performance of the Bank: A Case of ICICI Bank". Procedia Economics and Finance. 11: 459–471. doi:10.1016/S2212-5671(14)00212-3. ISSN 2212-5671.
  • Parameswar, Nakul; Dhir, Swati; Dhir, Sanjay (16 December 2016). "Banking on Innovation, Innovation in Banking at ICICI Bank". Global Business and Organizational Excellence. 36 (2): 6–16. doi:10.1002/joe.21765. eISSN 1932-2054. ISSN 1932-2062.
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